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Get in Touch

Connect with Terus Jaya for partnership opportunities, product information, or any inquiries about our comprehensive distribution services.

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Get In Touch

Multiple ways to reach us. We're always ready to assist you with your inquiries

Phone

Main Office:

+62 31 7420937

+62 31 7420938

Available 8:00 AM - 5:00 PM

Email

General Inquiry:

contact@terusjaya.co.id

info@terusjaya.co.id

Response within 24 hours

Address

Head Office:

JL TGH Lopan No 88X Bagik Polak Lombok Barat – Nusa Tenggara Barat

Send Your Message

Have questions about our services or interested in partnership opportunities? Fill out the form and our dedicated team will respond promptly.

Office Hours

Monday - Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Connect With Us

Our Locations

Strategic offices and warehouses across Indonesia for comprehensive coverage

PT Terus Jaya Abadi

Lombok Barat Office

JL TGH Lopan No 88X Bagik Polak Lombok Barat, Nusa Tenggara Barat

Phone

+62 31 7420937

Email

contact@terusjaya.co.id

PT Terus Jaya Horeka

Mataram Office

Jl Lingkar Selatan No 14X Dasan Cermen Sandubaya Kota Mataram

Phone

+62 370 7654321

Email

horeka@terusjaya.co.id

Other Locations

Lombok Tengah

JL Anyelir No 16 Lingk Darul Falah Lombok Tengah

Lombok Timur

Jalan Selaparang Gg L Sanusi Gelang Lombok Timur

Lombok Utara

JL Tanjung- Bayan, Dusun Lekok Timur Desa Gondang Kec Gangga Kabupaten Lombok Utara

Find Our Locations

Interactive map showing our offices and coverage areas across Indonesia

Frequently Asked Questions

Quick answers to common questions about our services

To become a distributor partner, please submit your company profile and business proposal through our contact form. Our partnership team will review your application and contact you within 5-7 business days. We look for partners who share our commitment to quality service and customer satisfaction.

Our main office operates Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM. Our warehouses and distribution centers operate 24/7 to ensure continuous service. For emergency inquiries after hours, please contact our emergency hotline at +62 812-3456-7890.

You can track your order through our DMS (Distribution Management System). Please contact our customer service team with your order number, and they will provide you with real-time tracking information. We also offer SMS notifications for major shipment milestones.

Yes, we serve various regions across Eastern Indonesia. Our coverage includes Lombok, Surabaya, Bali, and surrounding areas. We're continuously expanding our network to serve more regions. For specific regional inquiries, please contact our regional offices directly.

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call our hotline numbers provided above. Partnership and business inquiries may take 2-3 business days for a comprehensive response as we review the details carefully.